ck171's Privacy Policy

1 Information We Collect

When you create an account, log in, and use services on the ck171 platform, we may collect the following types of information:

1.1 Personal Identity Information

• Full name and date of birth (for age verification purposes)
• Email address and mobile number
• Residential address
• National ID card or passport number (for identity verification)

1.2 Financial & Payment Information

• bKash, Nagad, Rocket, or Upay mobile banking account details
• Relevant bank account details (for bank transfers)
• Transaction history and amounts

1.3 Technical & Usage Information

• IP address and device type
• Browser name and version
• Website access times and session details
• Data from cookies and similar tracking technologies
• Gaming activity logs and account usage history

2 Purpose of Data Collection

ck171 does not collect user information for any unnecessary or irrelevant purpose. This information is used only for the specific reasons listed below:

• Account Management: To handle registration, verification, login, and account security.
• Payment Processing: To correctly complete deposit and withdrawal transactions.
• Age Verification: To meet the requirement of providing services only to those aged 21 or above.
• Customer Support: To provide assistance via live chat and email.
• Fraud Prevention: To detect and prevent suspicious activity.
• Service Improvement: To improve platform performance and user experience.
• Legal Obligations: To meet applicable legal and regulatory requirements.
• Responsible Gaming: To monitor user gaming behaviour and provide necessary support.

3 Data Storage & Security

ck171 gives the highest priority to the security of your personal information. The key pillars of our security measures are as follows:

3.1 Technical Security

• All data is transmitted through SSL (Secure Socket Layer) encryption.
• Sensitive information is stored using AES-256 encryption.
• Regular security audits are conducted.
• Firewalls and intrusion detection systems are used to prevent unauthorised access.

3.2 Organisational Security

• Only authorised personnel have access to information on a need-to-know basis.
• All staff are trained on data confidentiality.
• A dedicated response plan is in place for rapid action in the event of a data breach.

3.3 Retention Period

Your information may be retained while your account is active and, after the account is closed, for a defined period in accordance with legal and regulatory requirements. Once that period has passed, the information is securely deleted.

4 Sharing Information with Third Parties

ck171 never sells your personal information or transfers it to third parties for commercial purposes. However, in the limited circumstances below, certain information may be shared with specific parties:

• Payment Providers: Relevant financial information is used to complete transactions with bKash, Nagad, Rocket, Upay, and bank transfers.
• Technology Service Providers: Technology partners engaged to operate the platform, who are bound by strict confidentiality agreements.
• Security & Fraud Prevention Services: Specialised service providers to ensure account security.
• Legal Authorities: Relevant authorities in response to a court order or legal obligation.

5 Cookie Policy

Cookies and similar technologies are used on the ck171 website to ensure the best possible experience for you.

5.1 Types of Cookies We Use

• Essential Cookies: Essential for maintaining login sessions and operating the platform's core functions.
• Functionality Cookies: Help remember your preferences and settings.
• Analytics Cookies: Used to analyse platform usage and improve services.
• Security Cookies: Help detect and prevent fraud.

5.2 Cookie Controls

You can block or delete cookies by changing your browser settings. Please note, however, that disabling essential cookies may cause some platform functions to not work properly.

6 Your Rights

Every user registered on ck171 has the following rights regarding their personal information:

• Right of Access: You can request details of the information we hold about you at any time.
• Right to Rectification: You can request correction of inaccurate or incomplete information.
• Right to Erasure: In certain circumstances you have the right to request that your information be deleted, though some information may need to be retained to fulfil legal obligations.
• Right to Object to Processing: The right to object to the use of your information for specific purposes.
• Data Portability: The right to receive your information in a structured, commonly used, and machine-readable format.
• Withdrawal of Consent: The right to withdraw your consent at any time.

To exercise these rights, email us at [email protected]. ck171 will respond to your request within a reasonable time.

7 Protection of Minors' Information

ck171 is an adult gaming platform and provides services only to those aged 21 or above. We do not knowingly collect information from minors.

If a minor has registered by mistake and this is brought to our attention, that account will be closed immediately and all associated information will be deleted.

If you believe a minor has registered on ck171, please let us know at [email protected].

8 International Data Transfers

ck171's operations and servers may be located in various countries. As a result, your information may be processed or stored outside Bangladesh. In such cases, we ensure that:

• Adequate data protection measures are in place in the country receiving the information.
• Data protection obligations are included in agreements with third parties.
• Industry-standard security protocols are followed for data transfers.

9 Policy Changes & Updates

ck171 reserves the right to change or update this privacy policy from time to time. For any significant changes:

• A notice will be displayed on the website.
• A notification may be sent to your registered email address.
• The "Last Updated" date at the top of the page will change.

If you continue using the platform after changes are made, you will be considered to have accepted the updated policy. We therefore recommend reviewing this policy regularly.

10 Responsible Gaming & Data Use

ck171 believes that the proper use of data plays an important role in promoting responsible gaming. For this purpose:

• User gaming behaviour is monitored to identify signs of potential problems.
• Support and warnings are proactively provided when needed.
• Self-exclusion and limit-setting features are available at the user's request.

To learn more about responsible gaming, visit our Responsible Gaming page.